Papers and Publications
2010
Voice-Mail Messages: A Hobson's Choice by Carolyn A. Taylor, Servicing Management, April 2010: Determining when a servicer crosses the line from assertive debt-collection practices to agressive and illegal tactics is not always cut and dry
2009
"Critical Issues in Automobile Dealer Bankruptcies" by Wayne Kitchens, Lawrence Young and Patrick McCarren
"The Impact of BAPCPA-An Overview" by Lawrence Young and Heather McIntyre Consumer Finance Law Quarterly Report (Spring-Summer 2009) (3.26MB PDF)
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Significant Seminar Materials
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